Support

We're a small team. We read every email.

Got a question, a bug report, a feature request, or feedback on a campaign? We want to hear it. Workout Aura is built for serious lifters, and feedback from real users shapes every release.

Common Issues

My XP / progress isn't showing up

Workout Aura stores all data locally on your device. If you've recently updated, force-quit and reopen the app. If your data appears missing, do not reset — contact us first so we can guide you through recovery.

I want to cancel my subscription

Subscriptions are managed through Apple. Open Settings → [Your Name] → Subscriptions on your iPhone, find Workout Aura, and tap Cancel.

I'm switching iPhones

Use Settings → Export to save your training data as a JSON file before switching. On your new device, reinstall Workout Aura and use Settings → Import.

I want to suggest a new campaign

We love this. Send us your idea — what goal, what schedule, what your current pain point is. The best campaigns come from lifter feedback.

The app is crashing

Force-quit the app (swipe up in app switcher) and reopen. If the crash persists, please email us with your iPhone model and iOS version. We take crashes seriously.

Feature Requests

Roadmap items we're actively considering: HealthKit deeper integration, CSV import from other apps, watch companion, social leaderboards, Honor badge illustrations. If you want to vote on what comes next, reply to any of our launch emails or write in directly.

Press & Partnerships

For press inquiries, partnership opportunities, or affiliate questions, email support@myworkoutaura.com with “Press” or “Partnership” in the subject line.